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Shipping & Returns

3-12 Days Fast Free Shipping & 30 DAYS FREE Return & Refund

Shipping Time

1.Processing Time:1-2 days

2.Delivery Time:2-10 days(Carrier:USPS)

3.Shipping Time=Processing Time+Delivery Time=About 3-12 days

As for processing time, we may need 1-2 days to prepare your order after placing your order. This is to make sure that your order is accurate. This processing time does not include shipping time. Products will be shipped within 3-12 days.  

You will receive a shipping confirmation e-mail and tracking number once your products are shipped. This is what our process looks like: The order will be processed and shipped within 1-2 days. You will receive a shipping confirmation e-mail and tracking number once your products are shipped.

 

I Have Placed An Order Can I Track My Items?

Firstly, thank you for ordering with us, we cant wait for you to receive your items! Secondly, YES! Once you have received your shipping confirmation email, you just simply go to the Track You Order page located on our website. Input your email and order number provided in the shipping confirmation email and there will be the status of your order. 

 

Returns

30 DAYS FREE Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@trenchsafety.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without a return authorization number will not be accepted.  If your return is accepted, once your item is received at our warehouse then you can expect the refund or credit to your original form of payment within 5-7 business days. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return  Address

Please contact our Customer Service if you wish to return any items to our return address. You will receive a response as soon as possible.

Support

Please contact us via email at service@trenchsafety.org before return or exchange products.

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Regards,